Accessia security center

Find out how Accessia goes above and beyond to keep people, places, data and spaces safe

Security at Accessia

Our ethos is always security-first. From our development process to data protection, our products to privacy policies, everything we do has security, protection, and best practice built in

Keeping people safe

Let the right people in and keep risks out with the latest, most secure protocols and encryption

Keeping places safe

Stay protected with multi-level admin permissions with 2FA login and easy audit logs for every change and update

Keeping data safe

Get peace of mind knowing your data is safe and encrypted in transit and in storage

Certifications and compliance

We're in good company. Accessia has achieved certification and compliance with some of the most recognized information security standards and regulations, and our cloud is built on AWS (Amazon Web Services), the most relied upon and scalable platform in the world

SOC 2 compliance

Accessia has been successfully audited for SOC 2 compliance, reinforcing our commitment to the secure handling of customer data

Data jurisdiction choice

All data created by Accessia customers is processed and stored in their choice of jurisdiction, in compliance with regional data protection regulations

ISO 27001

Rest easy knowing your data is secure. Accessia has achieved ISO 27001 certification, so customers can trust our services, processes and products to keep information protected

Raising the industry standard

Security runs through everything at Accessia, including how we work. Everything we do, from testing to training, is designed to deliver a secure yet simple experience for everyone
Secure software development

Secure software development

Accessia prioritizes security throughout the development process. We conduct code reviews and vulnerability checks, and use both manual and automated testing to check security before release
Always up to date

Always up to date

No waiting for upgrades or manually applying patches. Automatic updates ensure you’re patched against the latest vulnerabilities and on the latest and greatest version, always
SBOM (Software Bill of Materials)

SBOM (Software Bill of Materials)

Accessia maintains a SBOM, a record of our software components, dependencies and their sources, to quickly identify and act upon any potential vulnerabilities
Independent verification

Independent verification

We invest in thorough external testing and verification including vulnerability tracking and third-party penetration testing to help us maintain our exacting security standards
Secure by default

Secure by default

Accessia uses the highest security settings as default at setup, so you're safer from day one and don't have to waste time working out how to make your system more secure
Training and education

Training and education

Security-first is a mindset, and a key part of our organizational culture. All Accessia employees undergo training and continuous development to help keep security front of mind
Supply chain control

Supply chain control

Because we make our own hardware rather than white label someone else's, we're in control of our supply chain and can make additions or replacements instantly, so you’re always covered
24/7 support

24/7 support

Get the help you need, when you need it with Accessia support always just a phone call away

Security features

Safety is in our DNA. Accessia develops our products, platform and services with security features baked in at their core. Security is a priority, not an afterthought
Secure protocols

Secure protocols

Accessia uses OSDP (Open Source Device Protocol) in transparent mode, so all security pass data is decrypted on the secure side of the door, not at the reader
Encryption everywhere

Encryption everywhere

Data is encrypted at every stage of its journey, from reader to Hub and from your Hub to our cloud
Hardware certificates

Hardware certificates

All comms between our Hubs and cloud are encrypted and authenticated with mutual certificate exchange, so Hubs only connect to the real cloud, and only real Hubs can connect
Change notifications

Change notifications

Get notified for any changes made to your system or set up, including user permissions and access schedules
Real-time alerts

Real-time alerts

Get instantly updated on the events and actions that matter to you with configurable real-time alerts sent to your phone
Always operational

Always operational

All your doors stay operational, keeping everywhere secure, even in a network outage. Automated preventative maintenance and hardware monitoring keep your spaces working optimally
Directory sync

Directory sync

Accessia syncs with your directories, including Active Directory and Nexudus, reducing the chance of incorrect permissions and still-active leavers
Self-deactivation

Self-deactivation

Extend the reach of your security and reception teams with the ability for members to deactivate their own lost or misplaced passes at any time
Secure remote access

Secure remote access

Remote access to our admin platform is delivered securely through Accessia’s cloud rather than via potentially risky open ports in your network

Want to know more about Accessia security?

Find out more about security at Accessia with our security whitepaper for access control platforms